Shenzhen Metro opens first upgraded restroom facility

Shenzhen Metro has introduced its first public restroom facility designed and managed under a new official standard, marking a significant step forward in passenger comfort. Located at the east exit of the Luohu Comprehensive Transport Hub, the upgraded facility was opened to the public Tuesday.

The upgraded public restroom at Luohu Comprehensive Transport Hub reflects Shenzhen Metro’s new official design standards. Photos courtesy of Shenzhen Metro

The new restroom features a redesigned layout that prioritizes convenience and safety. To reduce wait times during peak hours, the ratio of female-to-male stalls has been increased to 1.63:1, exceeding the required 1.5:1 standard.

A key feature of the new design is its enhanced accessibility. The facility offers wide, step-free access to all stalls and aisles, accommodating children, seniors, wheelchair users, and travelers with luggage.

The redesigned washing area in the new Metro restroom at Luohu Comprehensive Transport Hub emphasizes hygiene and convenience.

In a departure from older facilities, the new restrooms are fully air-conditioned and equipped with an independent fresh-air system. Each stall has its own ventilation, supported by a sealed sewage-lifting unit that automatically pumps wastewater. A pilot down-draft ventilation system is also being tested to maintain continuous, odor-free air circulation. 

Additionally, the facility includes a family-friendly unisex restroom and a nursing room, complete with child-sized fixtures and baby changing tables. The space is decorated with aesthetically pleasing art to create a more comfortable and welcoming environment.  

A family-friendly unisex restroom and a fully equipped nursing room are part of the upgraded facility.

Shenzhen Metro currently operates 1,374 public restrooms and 146 nursing rooms across its network. These facilities are maintained daily by a team of over 4,000 cleaners who utilize 1,405 cleaning machines, including ride-on sweepers, automatic scrubbers, high-pressure washers, and single-disc scrubbers.