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Supervision on ride-hailing services tightened

Writer:   | Editor: Lily A  | From:  | Updated: 2018-06-06

The Chinese Government has moved to tighten the regulation of ride-hailing drivers and platforms, vowing to crack down on illegal activities and irregularities such as unlicensed services, privacy leaks and unfair competition.

In a joint statement issued yesterday, the Ministry of Transport and six other ministries said they will launch joint supervision of the ride-hailing industry, both for in-progress rides and after-journey services.

The joint supervisory mechanism consists of the departments of transport, cyberspace administration, industry and information technology, public security, the central bank, taxation and market regulation administration.

Ministries are entitled to summon ride-hailing drivers and platforms for investigation and correction if unlicensed services, information leaks, tax evasion, unfair competition, illegal transactions or other irregularities occur.

Those apps that fail to correct the irregularities will be forced to suspend online services or be removed from app stores based on relevant laws and regulations.

The tightened joint regulation came after a 21-year-old female flight attendant was murdered last month by a hitch driver, who served passengers via car-hailing app “Didi Chuxing.”

After the murder, Didi has come under heavy criticism online due to its loose verification process for drivers and safety measures for passengers. More than 25 million rides are made each day through Didi’s app, with more than 21 million registered drivers and car owners, according to the company.

On May 16, the company launched a series of safety enhancement plans, which removed several Didi Hitch functions. Those functions included allowing drivers to comment on passengers and tag them according to their physical features.

China unveiled its first nationwide regulations for car-hailing services in July 2016, granting legal status to the industry. Beijing issued a draft local regulation on the service last year, which took effect in December 2017.