Useful Numbers
• Shenzhen Municipal Government: 12345
• Police: 110
• Medical emergencies: 120
• Traffic accidents: 122
• Directory inquiries: 114
• Information service: 160, 12580
• Weather: 12121
• Cable TV: 96933
• On-call taxi service: 96511
• EMS: 11183
• Shenzhen airport: 23456789
• Shekou Port: 26691213
• Mental health hotline: 28793123
• SMS message to police: 0755110
• Consumers' complaint hotline: 12315
• Port Administration Office: 83394325
Transport Service
E-ticket center of Shenzhen Railway Station: 95105105
Shenzhen Airlines: 95361
China Southern Airlines: 95539
Shekou Ferry Terminal, Hong Kong and Macao lines: 26691213
Shekou Ferry Terminal, domestic lines: 26695600
Long-distance buses (Luohu, Futian, Nanshan, Yantian, Donghu, Airport, Huanggang, Shenzhen North Railway): 95000
Yinhu Bus Station: 96511
Shenzhen Bus Group: 83161116
On-call taxi service: 96511, 83906888
Shenzhen Metro: 88960600
Exit-entry Administration for Foreigners
Shenzhen issues visas to foreigners to allow temporary visits and green cards for permanent stays. Information regarding exit-entry issues concerning foreigners can be obtained through:
1. Website of the exit-entry administration division under the Shenzhen Municipal Public Security Bureau: http://ga.sz.gov.cn
2. Inquiry hotline: 84465490
3. A visit to the exit-entry administration office at 4016 Jiefang Road, Luohu District (office hours: 9 a.m.-12 p.m.; 2 p.m.-6 p.m.)
Work Permit Service for Foreigners in China
1.Service system for foreigners working in China (https://fwp.safea.gov.cn/)
2.Inquiry hotline: 88121678
3.Inquiry at service windows 56-58 at Civic Center Administrative Service Hall in Futian District (office hours: 9 a.m.-12 p.m.; 2 p.m.-5: 45 p.m.)