Trains
Train stations of Shenzhen
Shenzhen Railway Station 深圳站
Shenzhen Railway Station, also known as Luohu Station, is a major train station located in Luohu District. If you need to get to downtown Guangzhou, this station makes a great departure point. You can take Metro Line 1 to Luohu Station or take buses to reach the railway station.
Shenzhen North Railway Station 深圳北站
The trains at Shenzhen North Railway Station dispatch high-speed intercity trains to cities as far as Xi'an. Citizens can take Metro Line 4 and 5 to reach Shenzhen North Railway metro station located below the railway station.
Futian Railway Station 福田站
With an area of 147,000 square meters, Futian Railway Station is the largest underground station in Asia, and second largest underground rail station in the world. It is located in Futian District, the central business district of Shenzhen.
The station is on the Guangzhou-Shenzhen-Hong Kong Express Rail Link. In addition to serving high-speed intercity trains, the station connects with Shenzhen Metro trains 1, 2, 3, 4 and 11 as well.
Shenzhen East Railway Station 深圳东站
Shenzhen East Railway Station is located in Buji of Longgang District. Citizens can take Metro Line 3 and 5 to reach Buji metro station nearby the railway station.
Shenzhen West Railway Station 深圳西站
Shenzhen West Railway Station is located in Nanshan District. It is also called Nantou train station. Passengers can take Metro Line 1 and get off at the Daxin Station.
Shenzhen Pingshan High-speed Railway Station 深圳坪山站
Shenzhen Pingshan High-speed Railway Station is located in Pingshan District. It is notable as a high-speed railway station on the Xiamen-Shenzhen Railway.
Guangmingcheng Railway Station 光明城站
The Guangmingcheng Railway Station is located in Guangming District, Shenzhen. Several trains running between Shenzhen and other areas like Guangzhou, Chaoshan and Changsha stop here.
How can foreigners buy a train ticket in China?
The official ticket selling web site of the Ministry of Railways is www.12306.cn.
Foreigners can either purchase a train ticket at the station ticket office or buy a ticket online through the 12306 official website or app. Through www.12306.cn, passengers can look up relevant train information.
Foreign passengers should carry the original or a photocopy of their valid identity document (such as their passport, you have to photocopy the original passport instead of a photocopy of a photo of the original passport) and purchase the ticket directly at the ticket office inside the railway stations.
Foreign passengers can also purchase train tickets via the 12306 website after registering an account on the website with their passports. Later they can collect the ticket at a train station ticket office by presenting their passports. Please note that foreign passengers cannot collect their train tickets with their passports at the automatic ticket dispensers.
Taxi services
Taxi fare standards
All taxis in Shenzhen have followed the same pricing standards since May 5, 2017. Basic charging items and standards are as follows.
1. Basic fare
1) Flag-fall fare: 10 yuan for the first two kilometers
2) Metered fare: 2.6 yuan for every additional kilometers
3) Empty return surcharge (6 a.m. – 11 p.m.): if the ride exceeds 25 kilometers, 30% of the metered fare of the exceeding part will be charged; if the ride exceeds 50 kilometers, 60% of the metered fare of the exceeding part will be charged.
4）Midnight surcharge (11 p.m. to 6 a.m.): 30% of the flag-fall fare and the metered fare.
5）Waiting surcharge: 0.8 yuan per minute.
6）Luggage surcharge: 0.5 yuan for every luggage bigger than 0.2 cubic meter and outweighing 20 kilograms.
7）Phone booking fees: 2 yuan per ride
8）Toll fees for roads, bridges, tunnels and ferries shall be paid by the passenger.
2. Fuel surcharge
The fuel surcharge depends on the 92 fuel price. For every 0.87 yuan’s increase in the price of one litre of 92 fuel, the fuel surcharge will rise by one yuan.
If the 92 fuel price is between 4.77 and 5.64 yuan per litre, no fuel surcharge will be charged; if the price is between 5.65 and 6.52 yuan per litre, 1 yuan will be charged for each trip; if the price is between 6.53 and 7.40 yuan per litre, 2 yuan will be charged for each trip; if the price is between 7.41 and 8.28 per litre, 3 yuan will be charged for each trip, and so forth until the basic fare is adjusted.
Didi
If you want to travel in a more comfortable car at a lower price, call Didi Chuxing - China’s most popular car-hailing service.
More often than not, waiting for a normal cab in the city causes a headache, but with this app you can simply type your destination and a car will be waiting at your door within 10 minutes.
Didi Chuxing provides services including taxi hailing, private car hailing, and Hitch (carpooling).
The app can be downloaded for free and has an English version. You can also use the service via WeChat Pay or Alipay.
Airport
Shenzhen International Airport is located on the east bank of the Pearl River near Huangtian and Fuyong villages in Bao'an District and is 32 km northwest of the city center. It is a hub for Shenzhen Airlines and Shenzhen Donghai Airlines and for cargo airline SF Airlines and a focus airport for China Southern Airlines and Hainan Airlines. The airport also serves as an Asia-Pacific cargo hub for UPS Airlines.
It is one of the three largest airport hubs serving the Pearl River Delta, alongside Hong Kong International Airport and Guangzhou Baiyun International Airport. The airport also has direct ferry routes to Hong Kong International Airport.
Shekou Ferry Terminal
Located in Shekou, Nanshan District, Shenzhen Prince Bay Cruise Homeport runs direct ferry connections from Shenzhen to destinations across the Pearl River Delta. You can take a ferry at the Shekou Prince Bay Cruise Homeport to reach Hong Kong and Macao. Taxis are available in the parking area. A free shuttle bus service links with the old Shekou Ferry Terminal, near exit C of the Shenzhen Metro Shekou Port Station. A bus depot is located near the station offering services across the city.
Location: Nanshan District
Opening hours: 7:00 a.m.－10:30 p.m. every day
Metro
The Shenzhen Metro is the rapid transit system for the city of Shenzhen in Guangdong Province, China.
The system opened on December 28, 2004, making Shenzhen the sixth city in Chinese mainland to have a subway after Beijing, Tianjin, Shanghai, Guangzhou and Wuhan. The Shenzhen Metro currently has 11 lines in operation.
Lines in Operation
Line 1 (Luobao Line): Luohu - Airport East
Line 2 (Shekou Line): Chiwan - Liantang
Line 3 (Longgang Line): Futian Bonded Area - Shuanglong
Line 4 (Longhua Line): Futian Checkpoint - Niuhu
Line 5 (Huanzhong Line): Chiwan - Huangbeiling
Line 6 (Guangming Line): Science Museum - Songgang
Line 7 (Xili Line): Xili Lake - Tai'an
Line 8 (Yantian Line): Wutong Mountain South - Yantian Rd
Line 9 (Meilin Line): Qianwan - Wenjin
Line 10: Futian Checkpoint - Shuangyong St
Line 11 (Airport Line): Bitou - Futian
Line 20: Airport North - Convention & Exhibition City
QR code payment for Metro riders
Metro riders in Shenzhen can use their mobile phones to pay their fares by scanning the WeChat QR codes at the exit turnstiles of Metro stations.
Riders need to download the Shenzhen Metro app (深圳地铁APP), Shenzhen Metro e-commuting miniapp (深圳地铁e出行), or Tencent miniapp WeChat Transport Code (腾讯乘车码) to tie their personal information so they can generate their own ride code.
Riders can have their codes scanned when they are at the entrance turnstiles and pay their fare when they exit. The fare will be deducted directly from the rider’s account.
Shenzhen Tong
It is highly recommended to obtain a Shenzhen Tong card for public transport use in Shenzhen.
The Shenzhen Tong card is a contactless stored value card that provides customers a simple, safe and secure way to pay. It can be used to pay fares on the metro and most buses in Shenzhen. The Shenzhen Tong card can be purchased and recharged at metro stations, some grocery stores, as well as Shenzhen Tong outlets.
To obtain a Shenzhen Tong card is free but passengers need to pay a 20-yuan deposit, which can be refunded when the card is returned. To return Shenzhen Tong cards, please visit the Shenzhen Tong customer service sites across Shenzhen at Laojie Station, Convention and Exhibition Center Station or Bao'an Center Station.
Bus riders using Shenzhen Tong cards can enjoy discounts of up to 35 percent. Metro passengers using Shenzhen Tong cards enjoy a 5 percent discount.
Service hotline: 969966