MGI Tech Co. Ltd. (MGI), a Shenzhen-based company committed to building core tools and technology to lead life science, on Friday announced the opening of its first overseas Customer Experience Center in Riga, Latvia (CEC Riga).
Located inside MGI Latvia, the manufacturing center for MGI’s businesses in Europe and Africa, CEC Riga serves as a service hub for customers and partners by providing them with expertise in high-throughput sequencing technology and specialized automation workflows.
“Aligned with MGI’s mission to develop and promote advanced life science tools for future healthcare, the new center enables our customers and partners to build new scientific workflows, amplify knowledge across our sequencing and automation solutions, while further developing relevant capabilities and expertise across Europe and Africa,” said Yu Duncan, president at MGI.
Occupying nearly 150 square meters, the site is equipped with MGI’s latest product portfolio, including sequencers such as DNBSEQ-G50 and DNBSEQ-G400, as well as automation platforms, including Smart 8 for DNA/RNA extraction and library construction.
“The opening of our Customer Experience Center in Riga, Latvia demonstrates MGI’s commitment to bringing our proven DNBSEQ™ technology and automation portfolio to customers and partners in Europe and Africa,” said Dr. Hou Yong, general manager of MGI Europe and Africa.
With the newly-built CEC Riga, MGI Latvia boasts complete facilities, as well as a highly skilled team and stringent protocols to assist customers in running MGI instruments and developing expertise in high-throughput sequencing technology. Close to 20 training programs have been scheduled onsite for next year to upskill scientists and MGI partners across Europe and Africa. At CEC Riga, customers, collaborators, and partners can expect a high-tech experience including MGI products training.