Shenzhen Metro Group put an intelligent service system into use on Line 11 Friday that allows people above 60 years old, who are eligible for free rides, to board trains via facial recognition.
People over 60 first need to register and undergo verification at self-service ticket machines installed inside and outside the boarding area of the 18 stations along the line.
Following registration, they will be able to pass through the turnstiles using the facial recognition system mounted on them.
The ticket machines can also be used to check riders’ transaction records and Shenzhentong card balance.
According to the city’s related rules, those above the age of 60, physically challenged persons, retired military service persons with Shenzhen hukou and the family members of martyrs can ride the Metro and other forms of public transport for free.
To register, riders need to complete the ID, facial and fingerprint verifications at the ticket machines. The system now applies to those over 60 and will later cover the other groups that enjoy free rides.
As the system is currently limited to Line 11, registered riders will still need to carry the relevant certificates, such as ID cards, if they plan to transfer to other lines.
At present, the operator has installed at least eight ticket machines at Chegongmiao and Futian stations, where there are large crowds. The system will gradually be popularized on the seven lines operated by Shenzhen Metro Group.