Shenzhen Bao’an International Airport was named as the World’s Most Improved Airport in 2023, followed by LaGuardia Airport in New York and Da Nang International Airport in Vietnam.
The World’s Most Improved Airport awards were presented at the Skytrax World Airline Awards awarding ceremony in Amsterdam, the Netherlands on March 15. It reflects an airport’s quality improvement across the whole Airport Awards program. This analyzes an airport’s change within the global rating and its performance improvements in many of the award categories to identify the most improved ones over the last 12 months.
An aerial view of the Shenzhen airport. File photo
The Skytrax World Airline Awards, referred to as the Oscars of the aviation industry, are coveted quality accolades given out by Skytrax, a U.K.-based airline and airport review and ranking site which compiles its list by surveying travelers from across the world and asks them to rate the entire airport experience – from check-in to departures and everything in between.
In 2019, the Shenzhen airport introduced the Skytrax evaluation system and started its international standard airport mode. Following a five-star standard, the airport introduced a wide range of improvements and upgrades throughout 2020 and 2021, and delivered high-standard airport services and facilities.
The airport was also certified with an exclusive Five-Star Airport Rating in 2021 and 2022 for terminal comfort and cleanliness, airport facilities, shopping, food and beverage, staff service, and security and immigration.
The operation of the airport’s satellite hall starting at the end of 2021 has further enhanced travelers’ experience and has helped the airport clinch the title of the world’s most improved airport.
The Shenzhen airport has been selected into top 10 popular airports in China and the most beautiful airports in the world for 2022, according to a ranking of world airline companies for 2022 released in Hong Kong at the 11th World Air Stewardess Association organized by the World Air Stewardess Association and Cooperation and Development Center of World Cities.